TICKETING & WRISTBANDS

Tickets are available online via our official ticketing provider Humanitix or hard copy tickets via our official promoters.

1. The ticket is proof of purchase of the above event and must be presented at the time of admission with matching and valid proof of age ID card. Ticket holders whose ID does not match their ticket may be refused entry by the Promoter.

2. One ticket is valid for the person named on the ticket.

3. All name changes to tickets must be facilitated by resale through our ticketing partner, Humanitix and their resale process. There are no ticket holder names for hard copy tickets, name changes only apply to e-tickets bought online via Humanitix.

3a. How do I sell my ticket if I can’t attend?

All resale of tickets must be facilitated through our official ticketing partner Humanitix. The Promoter shall not be made accountable for fake or fraudulent tickets or scams with respect to ticket sales. Humanitix is the only form of resale accepted by the Promoter. The Promoter reserves the right to refuse entry to any one that has purchased a resale ticket through any other means other than though Humanitix.

3b. I’m trying to buy a resale ticket?

Anyone wishing to buy a resale ticket shall request that the sale is facilitated through our official ticket reseller Humanitix.

If you wish to sell a ticket or buy a resale please this must be done through Humanitx and the resale ticket page link provided on the Promoter’s website.

3c. I already found someone willing to sell me a ticket

Anyone wishing to buy a resale ticket shall request that the sale is facilitated through our official ticket reseller Humanitx. Humanitix have a facility for private ticket sales which shall be used to resell tickets directly to another person.

4. Tickets are not to be duplicated for the purpose of falsifying entry.

5. The tickets are created and managed using the Humanitix website and may also be subject to the terms and conditions of Humanitix. Similarly, tickets that are resold using a resale provider other than Humanitix may also be subject to the terms and conditions of that provider. Purchasers shall inform themselves of the Humanitix or any other third parties terms and conditions before purchasing tickets.

5a. All ticketing enquiries including lost tickets, name changes and resales shall be directed to info@blossomfestival.com.au

5b. Hardcopy Tickets

Hardcopy Tickets may be available for event staff, artists, performers, presenters and their networks. These tickets are uniquely identified and have security mechanisms to prevent replication. You should only purchase Hardcopy Tickets from people who are confirmed to work in an official capacity with the Event. If you are uncertain about the validity of a Hardcopy Ticket, please contact the Promoter before purchasing. These Terms and Conditions override any conflicting terms and conditions printed on the ticket.

5c. Companion Tickets

Patrons requiring assistance attending the event may be entitled to an additional free ticket for a registered Companion Card holder who is provide assistance for the ticket holder (Companion Ticket). Companion Tickets will be issued at the Promoters absolute discretion and may be subject to providing proof of such Companion Card. Any Companion Tickets will be issued in the name of displayed on the Companion Card and shall not be used by any other person other than the Companion Card holder whilst in the presence of the patron requiring assistance. All Companion Ticket must be requested by email to info@blossomfestival.com.au

6. The ticket entitles the patron to one wristband. Tickets can be exchanged for wristbands at the gate office during the event and wristbands must be kept on throughout the entirety of the festival. If you are caught without a wristband, you will be removed from the Event.

6a. It shall be a condition of entry that the correct vehicle pass is purchased for each vehicle entering the Event. A vehicle pass must be purchased on in addition to your ticket and can be purchased at any time prior to your arrival at the event. Your vehicle pass can be exchanged for a sticker, card or other identifying marker (Vehicle Pass Identification), as determined by the Promoter, at the gate check in. During the Event, the Vehicle Pass Identification must be visibly displayed through the front windscreen of the vehicle of which the pass belongs to.

REFUNDS, ACCESS & PROGRAM

7. Unless authorised by TTD Events Pty Ltd and except as required by law, ticket sales are strictly non-refundable.

8. The event organiser reserves the right to make changes to the program without prior notice or limitations.

9. If you are denied entry to the Event or evicted from the Event for any reason specified in these Terms and Conditions, you will not be eligible for a refund. The Promoter may in its absolute discretion choose to offer a refund in any situation and shall not set a precedence for any other refunds.

10. The Promoter reserves its rights to cancel the Event at any time due to laws, directions or orders imposed by any government body within Australia which at the time of commencement of ticket sales were not in effect or where unknown to the Promoter. The Promoter also reserves its rights to cancel the Event at any time as a result of a Force Majeure Event, which in the Promoter’s sole discretion makes it logistically impossible to continue to operate the Festival. “Force Majeure Event” shall mean anything outside the Promoter’s reasonable control, including without limitation, fire, bad weather, damage to Festival Site caused by bad weather, rain, flood, drought, storm, lightning, acts of god, explosion, sabotage, accident, labour dispute, council or police rulings or war. The Promoter reserves its rights to shorten the length of the Festival at any time due to a Force Majeure Event.

11. By purchasing a ticket to the Event, you acknowledge that the product you are purchasing is an experience comprising art, infrastructure, interactive workshops and performances. You acknowledge that the Promoter will commence the procurement of items required to build, construct or create art and/or infrastructure and/or otherwise purchase other items for the purpose of the Event. Following a cancellation, the Promoter cannot obtain a refund for such purchases.

11a. You acknowledge that if the Promoter cancels the Event in accordance with these Terms and Conditions, the Promoter will utilise the equipment, infrastructure, art or other items for future events. If the Promoter cancels the Event the Promoter may make such arrangements to provide future opportunity for you to experience the product or a similar event (“Future Event”) in lieu of a refund or partial refund as determined at the Promoters absolute discretion, acting reasonably. You acknowledge that any Future Event may not be identical to the original event, however you accept that any refund or partial refund offered by the Promoter will be reflected on the similarity of the Future Event to the original event and will be determined at the Promoters absolute discretion.

11b. If you are unable to attend the Future Event, you may be entitled to a full or partial refund through written application to the Promoter. This is to occur no more than four weeks following confirmation of the Future Event. Refund requests made beyond the four-week period will not be accepted by the Promoter, rather the ticket holder has the option to attempt to sell their ticket in accordance with clause 3a.  

11c. In the case that conditions imposed by the Government prevent the Promoter from providing a Future Event, you acknowledge and agree that alternative arrangements and/or refunds may be delayed beyond 12 months.

11d. If you have purchased Hardcopy Tickets (as defined in clause 5b), Hardcopy Tickets are non-refundable in any case. In event of a cancellation, Hardcopy Tickets will be valid to the next equivalent Future Event.

ACCESS & ENTRY

12. Event staff reserves the right to refuse entry.

13. Gates operation times can be accessed via our FAQs or social media sites, as the case may be. Patrons will be unable to enter the Event outside of these times. Anyone arriving to the Event during gate closure times will be required to leave the Event grounds and either return home or find accommodation nearby. There will be no refunds offered to patrons who arrive outside of gate operation times.

14. Any persons who are acting anti-socially, threatening or unruly will be asked to leave the premises.

15. Illegal substances, excessive alcohol, glass, weapons, fire hazards, fireworks, candles, gas stoves, quad bikes and mini bikes, generators, sound systems, pets, BBQs, any items which it the Promoter’s discretion may cause harm or impact the experience of other and any other items listed as Prohibited Items on the website (Prohibited Items) are not to be brought to the Event. There may be vehicle searches at the entry point to ensure compliance with the Prohibited Items requirements. The Promoter may deny entry if you refuse to participate in a search. Any Prohibited Items found by the Promoter will be confiscated, refusal to hand over Prohibited Items may result in denial of entry or eviction.

16. Please save your pets the stress and leave them at home. No animals or pets will be permitted on site. With the exception of registered guide dogs.

17. No flammable liquids or fire hazard items of any types are to be brought to the event, including but not limited to flares, lasers, generators, fireworks, kerosene, cooking stoves and LPG bottles. Fire hazards of any kind will be confiscated at the gate and disposed of, due to total fire ban periods.

18. Passouts are permitted at this event. Your details may be recorded at the gate as you exit.

MEDIA, MARKETING, PHOTOGRAPHY & VIDEO

19. The Promoter has all rights to film and photograph the event. Video production from media captured at this Event may be distributed. You agree to the use of your image by the Promoter for promotional purposes at no cost to the Promoter.

20. Any data collection for marketing purposes from this event will be strictly in accordance with the Privacy of Information Act.

20a. By purchasing a ticket to the Event, you agree to be included in the Promoter’s email distribution list (mailout list), in which you may receive information regarding the Event, future events or other promotional material related to the Promoter. You may unsubscribe from the mailout list at any time by following the instructions on the bottom of the email.

21. Professional photography or video is strictly prohibited at the Event, unless written authorisation has been received from the Promoter. The Promoter at their sole discretion can determine what constitutes professional photography or video. Any professional photography or video captured during the event shall become the property of the Promoter.

22. You must not use any imagery or video captured at the event for any purpose other than personal use without the written permission from the Promoter. You agree to remove, take down or destroy any imagery or video from any platform including social media on request from the Promoter.

MINORS

23. People under the age of 18 must be accompanied by a legal parent or guardian at all times, except in cases where the children are supervised during an official children’s activity which does not require parental or guardian supervision. If in the opinion of the Promoter, children are not adequately supervised by their parents or guardians, the parents or guardians and children under their supervision will be evicted from the Event and will not receive any refund for their tickets. Underage drinking of alcohol is strictly prohibited. In cases where the Promoter becomes aware or reasonably believe that underage drinking has occurred, the parents or guardians and children under their supervision will be evicted from the Event and may be referred to the police. The Promoter reserves the right to ban any parents or guardians from any of the Promoter’s events due to misconduct under this clause.

23a. Parents or guardians are required to order one Kids Ticket (or Children’s Ticket) per child under 13 years old prior to arrival at the Event. Children 13 years old and over are required to purchase a full priced ticket.

CAMPING & CARS

24. Only vehicles which present a valid vehicle pass for the Event may enter into the festival.

24a. Once camps have been set up and the festival has begun there will be no driving or moving cars throughout the event.

24b. Patrons may be directed to camp in a specific area and must follow all directions given by the Promoter or their staff and volunteers.

25. You must bring your own tent, essential supplies and other items listed on our website’s Frequently Asked Questions (“FAQs”). Free water will be available, however, it’s always good to bring extra.

26. You agree that you will only camp and park within designated areas and as directed by the Promoter. The Promoter reserves the right to tow-away any vehicle parked outside of the designated camping area. Retrieval of any towed vehicles shall be at the patron’s expense.

ATTEND AT YOUR OWN RISK

27. This festival is held in a place of potentially extreme weather conditions. Dehydration and heatstroke can both be fatal on their own, but when combined with alcohol, poor eating & sleeping habits, the potential for harm is multiplied exponentially. You agree to take all necessary steps to keep yourself safe; such as staying hydrated, nourished, well rested, wearing appropriate footwear, abstain from risky or dangerous behaviour, managing alcohol consumption as well as follow all directions and signage provided by the Promoter. Please don’t forget to check on your friends as well.

27a. This festival includes workshops which you may participate in. Participating at any workshop conducted at the Event will be at your own risk and by participating you agree to indemnify the Promoter against any loss, injury or damages sustained by you resulting from your participation in any workshops.

28. The Promoter does not accept any responsibility for loss or damage to your personal property, including any property confiscated in accordance with these Terms and Conditions.

LEAVE NO TRACE & THE ENVIRONMENT

29. This event is a “leave no trace event”. Please ensure you take everything you came with and leave the environment how you found it.

30. You agree to respect the environment, recycle rubbish and be water efficient at all times during the Festival.

WAIVER

31. To the fullest extent permitted by law you agree to waive any legal rights of actions you may have against and release TTD Events Pty Ltd, its officers, employees, agents, contractors, volunteers (the “Associates”) from all claims, liability, loss, damage and costs however so arising out of or in relation to your attendance at the Event (whether based in negligence or any other tort, contract, statutory liability, omission on the part of the persons released or otherwise).

INDEMNITY

32. You agree to indemnify TTD Events Pty Ltd, its related entities, contractors and their respective directors, officers and authorised representatives against any loss, injury or damages caused to any other person or the property of any other person arising out of your actions, negligence or breach of these Terms and Conditions.

CONDUCT

33. When attending the Festival, you must follow the direction of the Promoter’s staff at all times, including following all policies found on the Website or otherwise published online or at the Festival (“Festival Policies”). Festival Policies are incorporated into the Terms and Conditions and are binding to you. You acknowledge that the Event holds high regard to Our Values which are available on our website at https://blossomfestival.com.au/our-values/ (“Our Values”). You agree to act, behave and conduct yourself in accordance with Our Values. You may be evicted by the Promoter if you do not follow the Terms and Conditions and/or any Festival Policies or when the Promoter believes you have acted, behaved or conducted yourself in a way that fundamentally opposes Our Values and/or may cause damage to others or the Promoter’s reputation. Anyone found dealing illegal drugs; committing sexual harassment or assault or carrying out any other criminal behaviour at the Festival will be evicted and reported to the police.

33a. The Promoter in its absolute discretion may refuse entry as a result of conduct or reported conduct at other events or within the community at which the Promoter and it’s patrons associate.

34. You are prohibited from bringing certain items to or acting in certain ways at the Event. Prohibited behaviour includes lighting fires, stealing, harming the environment, disrupting local communities, damaging the Event site and equipment, tampering with neighbours’ properties, anti-social behaviour, aggressive or harassing conduct and impaired driving. Refer to the Websites Frequently Asked Questions (“FAQs”) for a full list of prohibited items and behaviour and for more information. If event staff are required to confiscate a prohibited item, the Promoter does not guarantee the safe return of that item. You agree that the Promoters are not responsible for any loss or damage associated with prohibited items that have been confiscated.

SPECIAL CONDITIONS FOR COVID-19

35. You acknowledge that the risk of COVID-19, otherwise referred to as the global pandemic or Corona Virus, remains a threat which may prevent the Event from proceeding as planned. By purchasing a ticket to the Event you acknowledge that the Event may be cancelled or postponed as a result of instructions or directions issued by the Government. Furthermore, the event may be cancelled or postponed by the Promoter due to events or occurrences otherwise linked to or as a product or result of COVID-19 and/or conditions imposed by the Government. In the event of a cancellation you acknowledge and agree to the refund conditions stipulated in these Terms and Conditions.

36. As per Government instruction, the Promoter may be required to abide by the relevant Government directions and/or laws current at the time of the event, which may include maintaining a mandatory contact register of patrons attending the Event. Maintaining a contact register is an additional protection measure and one of the most effective ways to control the spread of COVID-19 in WA.

37. The Promoter is required to adhere to all Government directions for events, which may include the requirement for proof of vaccination as a condition of entry. It shall be the ticket holder’s responsibility to assure they meet the eligibility for entry at the time of the Event. The Promoter reserves the right to refuse entry to anyone who does not meet the Government directions for entry to events. Ticket holders refused entry will not be entitled to a refund. The Promoter shall not be held responsible for changes to the Government directions for entry to events which may occur after the ticket holder has purchased their ticket. The Promoter shall not be required to offer any refunds to ticket holders who’s eligibility for entry to the Event changes as a result of Government directions.

SPECIAL CONDITIONS FOR EVENTS OTHER THAN BLOSSOM FESTIVAL

38. Condition 6a. vehicle passes may not apply to other events held by the Promoter in situations where the event does not have a camping option. In cases where vehicle passes are required, these will be available through the event ticketing website and described on the event specific terms and conditions or social media page.

DEFINITIONS

The following definitions apply to the Terms and Conditions and unless otherwise defined shall apply to all other publications by the Promoter in relation to the Event.

‘Associates’ – as defined in Clause 31

‘Event’ or ‘event’ – Blossom Festival, or any other event managed, run, co-managed or co-run by TTD Events Pty Ltd as a substitution or expansion of Blossom Festival or the Blossom Festival brand.

‘FAQs’ – Frequently Asked Questions inclusive of answers, responses or explanations provided on the website at https://blossomfestival.com.au/faq/

‘Festival Policies’ – as defined in Clause 33

‘Force Majeure Event’ – as defined in Clause 10

‘Future Event’ – as defined in Clause 11

‘Government’ – any government body or organisation within Australia

‘Our Values’ – as defined in Clause 33

‘Promoter’ or ’the Promoter’ – TTD Event Pty Ltd and if the context requires includes any staff, volunteers or contractors authorised to work on behalf of TTD Events Pty Ltd.

‘Terms and Conditions’ – relates to all conditions within this document, as may be amended from time to time and published on the Promoter’s website https://blossomfestival.com.au/terms/

Words implying the singular also include the plural and vice versa. The words “include”, “includes” or “including” and other words introducing one or more examples of a thing are not to be construed as words of limitation.

Capitalised terms not defined above have the meaning that the context defines.

GENERAL

This Agreement will be governed by and construed in accordance with the laws of Western Australia, Australia and the Federal Court of Australia (where applicable) and the Promoter agrees that in all instances the law takes precedence over these Terms and Conditions. No condition within this Agreement is intended to misconstrue individuals rights under the law. The Promoters submit to the exclusive jurisdiction of the courts of Western Australia, Australia.

If you have any questions regarding this event, please contact info@blossomfestival.com.au